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Terms & Shipping

Terms:
This website is owned and managed by Shalom Advertising.
Shalom Advertising reserves the right to replace or amend any part of our website at any time without notice.

All content included in this site, such as text, graphics, logos and images are is the property of Shalom Advertising and is protected by Israeli and international copyright laws.

After placing an order you will get a confirmation email. If you place an order with us and don’t get a confirmation email, check your “junk” mail folder – it will probably be in there; otherwise, send us an email.

We try to have all products in stock, however if the item you wish to order is temporarily not available, we reserve the right to inform you of this and advise you when it will be back in stock. 

Payment Policy:
Payment may be made by PayPal or credit card by clicking on the “Add to Cart” button.

Shipping:
Upon receiving full payment, your products from Israel will be shipped by registered mail directly to the shipping address. Please allow 2-6 weeks for delivery.

Packages may be subject to relevant duties and taxes in customer’s country and are the sole responsibility of the customer. We have no control over these charges and cannot predict what they may be. Please contact your local customs office for further information.

Return/Refund/Exchange Policies:

Your satisfaction is very important to us!
In case you are not completely satisfied with your purchase please follow the return steps below:
Notify us via email within 2 weeks of the delivery date. We will contact you with specific return instructions. Please do not return merchandise without authorization from us.

All products returned must be in their original condition. Return shipping costs will not be refunded.
When you return merchandise, please keep in mind that you are sending the package to Israel. This can take up to 3 weeks from the time you send it. We will make sure to notify you via email as soon as we have received the returned item in question.
We cannot accept returns on products that have been customized/branded.

Shalom Advertising is committed to protecting your privacy. We ensure that all your personal information is held securely and safely.

THANK YOU FOR YOUR PATRONAGE!